Mid Season Operative Training

Welcome to your Mid Season Operative Training

Name

1. A person on site declines access to all areas or a part of site. What do you do?

Agree, complete the job and leave the site

Ask for their name, report it as access issue and complete the job

Get a bag of cement, build a bridge and get over it

All of the above

2. What PPE as minimum do you need to be able to safely complete a gritting job?

Safety boots and a baseball bump cap

Trainers, mouth guard and shin pads

Safety boots, hi-viz vest, gloves and safety glasses

Rigger boots, builders gloves, hard hat and portable toilet

3. Why should you always have your phone in your pocket whilst servicing walkways on site?

To provide accurate tracking, that also proves that you have serviced whole site and are able to answer/raise emergencies

To call your girlfriend/boyfriend or wife/husband to let them know how much salt is present on site

To call us in an emergency in case you injure yourself on site

You do not need to carry your phone. We microchipped everyone at the training day.

4. It’s another dry night, you enter your site and see salt at the entrance and as far as your eye can see. Should you:

Mark the site as complete and move to next one

Check with security if all areas are done

Check all areas on site yourself

Wait for an inspection to be carried out at your site

5. Service Instruction (or access notes) mentions that you need to service your site before 21:00 (9pm). Do you:

Service it at 22:00 (10pm)

Service it at 00:00 (12am)

Service it at 17:00 (5pm)

Service it before the time mentioned in the instruction/notes

6. Your salt yard is running low on salt (less than 5 nights) – what do you do?

Wait for next operator to report

Report 5 days before salt running out to another operator

Report 5 days before salt running out to OUTCO management

Drive to another salt yard 5 days later, as your salt is gone and you didn’t report it in time

7. Which of the following statements are correct?

In the event of an accident, call 999 only if no one is injured

Check for fuel spills first before checking on others involved in the accident

Take as many photos as you can and if possible note the exact location

If you are at fault, try to negotiate with third parties

8. Why should you NOT over grit a site?

It has the opposite effect and creates a hazard

It's a waste of material

It's a waste of time

All of the above

9. Which of the following statements are TRUE with regards to metal staircases?

If they fall within the yellow boundary on the site plan, they must be gritted

Only grit metal staircases when a tenant or security guard tells you to

Do not grit metal staircases unless this has been agreed with the client and you have an instruction from an OUTCO manager

Grit metal staircases only if you are carrying an alternative, low corrosive product

10. Access issues need to be reported…

On the Pulse gritting form every single night, even if it is the same issue on the same night.

To a member of staff or security on site, as long as you can get their name

To the Operations Team or an OUTCO Manager

In the comments section on the gritting form

11. You accidentally knocked down a bollard while on a client site…

Clean up the area, report it to site security and be on your way

If there are no camera’s on site, email an OUTCO Manager and continue on your route

Report it to the Operations Team or an OUTCO Manager right away and wait instructions

All of the above

12. For those making use of OUTCO vehicles, which of the following applies?

You can take anyone with you as long as they are over 16 years of age

Leave access items in the glove compartment overnight so that you never forget them

You can remove trackers only if instructed to do so by the Operations Team or an OUTCO Manager

Settle any fines you receive before they arrive at our Head Office. There will be no admin fees and you don’t need to inform us

13. You have a new site on your route tonight, but you haven’t received a site plan yet.

Use common sense and knowledge you have of the site and grit what you can.

The job is live and the site must be gritted. Contact Operations or an OUTCO manager and request the site plan immediately or await further instructions

Without a site plan you cannot grit the site. Request job cancellation and continue on your route

Grit the area you think is correct and move on. No need to inform anyone

14. The best way to limit mechanical spreader issues is to…

Keep your equipment as clean as possible and remove any build-up of material

Keep the vehicle cab clean even during long stretches of activations. No need to wait for vehicle cleanout instructions

Remove the control box and keep it indoors between shifts if possible

All of the above

15. You can climb on to and work on the back of vehicles…

As long as fall arrests are installed

As long as you can maintain 3 points of contact when climbing up

It has a flat surface with good traction

All of the above

16. Which of the following statements are correct?

Maintaining a good posture and twisting your back is the most efficient technique used when loading salt

Keep fall arrests safely stowed away for the shift and make sure they are secured when you are done with your route

Warm up exercises no longer advised if you have been working several nights in a row

Once you have climbed on top of a flatbed, make sure the fall arrest is secured before loading your spreader

17. The best way to avoid call backs to sites or sanctions is to…

Ensure an even spread across all areas

Double check your site plans make sure you are familiar with all roads and footpaths

Clean up and report any mess on site if your machine is dumping salt

All of the above

18. Which of the following is regarded as a near miss?

Someone slipped on an untreated area and fell, injuring themselves

A rachet strap holding your spreader in place unexpectedly snapped, however the operator stopped immediately and reported it, preventing an accident

You are calling the Operations Team from a ditch because you took the corner to fast on an icy road

All of the above

19. Which of the following statements is incorrect?

When leaving a site that has automated gates, there is no need to wait around for them to close

Be visible to site staff and the public

Areas where water pooling has been reported need to be heavily gritted

Report suspicious activity on site without putting yourself in harm’s way

20. What should we NOT do during a vehicle handover?

It is okay if there is no time to take photos. You can always do a handover form the next morning. Time is money

In the event no Regional Assistants are there to facilitate a handover, both operators must complete handover forms and agree pre-existing damage

Take time noting damages and taking extra photos for your own records

If the other driver is rushing the process, remind him of the consequences if charges arise due to missing forms

Mid Season Operative Training

ALTOGETHER, ONE STEP AHEAD