We are looking to recruit an experienced, professional and approachable HR Generalist, to join our busy HR Team.

This is a hands-on role to deal with employee relations across several divisions within the organisation and the ideal candidate will have dealt with employee performance and guidance matters for a large organisation for several years.

If you want to join a company that is growing at pace and support a HR team through a period of cultural transformation, this could be the role for you.


• Ensure OUTCO’s new HRIS (People HR) is used to its full capability and support stakeholders with embedding across the company
• Co-ordinate performance management and employee relations processes, providing accurate guidance and support for speedy resolution
• Improve line manager capability through mentoring and coaching and provide guidance on all aspects of managing people
• Facilitate and manage new hire onboarding process/induction/coordinating with cross-functional departments to deliver an exceptional first-day experience
• Ensure all new HR transformational change processes are embedded in the business and owned by managers
• Provide an effective HR advisory service to employees and support with OH referrals/absence queries and work with our Mental health First Aiders to ensure employees are fully supported
• Nurture an inclusive, high-performance culture with a focus on employee engagement and positive people management practice
• Be innovative and assist in the development and re-writing of new HR policies and procedures
• Coordinate payroll and work with Payroll Manager to ensure employees are paid accurately (T&C changes, new starters/maternity, paternity/special requests etc)
• Support Head of HR with ad hoc HR project work


• CIPD qualified (of studying towards) or equivalent degree/qualifications
• Strong employee relations experience with ability to provide guidance to line managers and support through process (essential)
• Experience of using HR systems (essential)
• Has a systemic approach to work with high attention to detail and accuracy


• Be able to think strategically, listen critically, think quickly and act proactively
• A fun, creative confident person, with a “can do” attitude who is willing to roll their sleeves up and ‘get stuck in’ to get the job done
• Professional yet approachable – this role is our voice and often first contact with stakeholder
• Warm and engaging, with the ability to build relationships and bond with all stakeholders, yet firm enough to take control and influence decisions if needed
• Used to working in an environment where there are never enough hours in the day.
• Able to easily adapt to change – no two days are ever the same, so we’ll keep you on your toes!
• Possess a full driving licence and be willing to travel occasionally


• Location – Stevenage or surrounding areas with flexibility to work from home
• Hours – 37.5 per week
• Annual leave –25 days + bank holidays
• Salary – competitive
• Auto Enrolment pension – NEST
• Access to online company benefits – online/high street shopping vouchers/discounts/wellbeing centre

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